Broadvox Communications

Broadvox.com
Company type	subsidiary of Onvoy LLC
Founded	2001; 23 years ago (2001)
Headquarters	Cleveland, Ohio, U.S.
Key people	Fritz Hendricks, CEO, Surendra Saboo, COO
Products	Telecommunications, SIP Trunking, VoIP
Number of employees	100+
Website	www.onvoy.com

Broadvox is a VoIP service provider for business telecommunications. It offers voice and data network solutions for telecommunications, cable, and wireless carriers, as well as ISPs, ITSPs, Over-the-top (OTT) service providers, MVNOs, and various other business partners. Broadvox operates its own nationwide competitive local exchange carrier (CLEC) facilities.^[1]

Broadvox was founded in 2001 as a wholesale VoIP carrier and is headquartered in Cleveland, Ohio with additional offices in Atlanta, Georgia and Dallas, Texas.^[2] In 2003, Broadvox began offering SIP origination and termination, which increased the companies quality of the voice transmission and expanded service offerings. In 2007, Broadvox added retail SIP Trunking to its product offerings for SMB, enterprise and carrier customers. In 2015, Broadvox was acquired by Onvoy.^[3]

Google Voice

In October 2009, Documents were released by the FCC regarding Google Voice and details pertaining to growth and expansion of Google's Voice Product. Details also included network operations which listed Broadvox and other SIP Trunking Companies that help Google Voice infrastructure^[4]

Products

Broadvox provides a variety of business VoIP products and services. The products include:

Call origination services – toll free
Call termination services– toll free and A-Z termination
SMS
Local Routing Number (LRN) service
CNAM (caller ID) submission and dipping
e911
Voice peering

Network

Broadvox has a 10G carrier-grade network that carries over 20 billion annual minutes of voice and data. The company uses high density hardware and technology from Sonus Networks, Juniper Networks, and Cisco Systems. It also has core switching centers in New York, Los Angeles, Chicago, Dallas, Miami, Atlanta, Denver, Toronto and Seattle.^[5]

It is a Tier 1 network that has coverage in the continental United States, Hawaii, Puerto Rico, the U.S. Virgin Islands, and Canada. In addition to a large network, Broadvox provides U.S. based customer service—including 24/7 Tier I and II carrier support. Broadvox was the first carrier to have a customized online user portal for provisioning and requesting phone numbers as well as reviewing account info.^[6]

Acquisitions and takeover

On January 6, 2014, Fusion acquired the Broadvox cloud services business, including all cloud-based voice, unified communications and SIP trunking products, for $32.1 million.^[7]

On September 3, 2015, Onvoy (which already operates as a CLEC and acquired assets of Vitelity) acquired the remaining Broadvox businesses.^[8]

References

^ "Broadvox CLEC". Archived from the original on 2018-04-10. Retrieved 2019-10-23.
^ "Broadvox Offices". Archived from the original on 2014-12-05. Retrieved 2014-11-28.
^ "Onvoy Acquires Broadvox to Become Third Largest Competitive Local Exchange Carrier By Rate Center Coverage". finance.yahoo.com. Retrieved 2020-01-20.
^ "How Google Voice Is Growing". businessweek. 29 October 2009. Archived from the original on November 1, 2009.
^ "Broadvox Network". Archived from the original on 2014-12-08. Retrieved 2014-12-26.
^ "Broadvox Portal". Archived from the original on 2015-01-13. Retrieved 2014-12-26.
^ "Fusion Acquires Broadvox's Cloud Services Business". Yahoo Finance. 6 January 2014.
^ "It's Official: Onvoy Becomes National Powerhouse with Acquisition of Broadvox". 3 September 2015.