ICT Group
Call center and outsourcing company
 | |
| Company type | Public |
|---|---|
Traded as | Nasdaq: ICTG |
| Industry | Business process outsourcing |
| Founded | 1983 |
| Headquarters | , United States |
Number of locations | 40 centers (2009) |
Area served | Worldwide |
| Services | Call centers |
| Revenue |  US$453,621,000 (2007) |
 US$-$7,053,000 (2007) | |
Net income | US$-11,809,000 (2007) |
| Total assets | US$225,600,000 (2007) |
| Total equity | US$167,189,000 |
Number of employees | 18,000 (2009) |
| Website | ICTGroup.com |
| Footnotes / references [1] | |
ICT Group, Inc. was a multinational call center and outsourcing company based in the Philadelphia suburb of Newtown.[2]
During the global financial crisis of 2008–2009, it began closing call centers in the United States and Canada, and reducing staff numbers in the United Kingdom, Ireland and Australia, as part of a plan to move its operations to lower-wage countries.[2][3]
On February 2, 2010, ICT was officially acquired by Sykes Enterprises, Inc., a Tampa-based company.[3]
References
Philadelphia portal
Companies portal
- ^ ICTC Group, Inc (ICTG) Income Statement - NASDAQ.com
- ^ a b ICT closing call centers, seeking lower-cost sites - Philadelphia Business Journal
- ^ a b Laid-off worker sues ICT Group | GoErie.com/Erie Times-News
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