Social business process management

Social BPM is a discipline which combines traditional Business Process Management techniques with Web 2.0 "social" tools and technologies, to facilitate business improvement efforts.[1]

There is debate about whether Social BPM is a methodology, a set of technologies, or just a buzzword. Forrester Research's Clay Richardson defines Social BPM to include:

  • A methodology
  • Social Networking principles
  • A combination of Web 2.0 and social tools with BPM to enable bi-directional collaboration

[2]

See also

  • Business Process Management
  • Business Process Reengineering
  • Process improvement

References

  1. ^ "What is Business Process Management? An In-Depth BPM Guide".
  2. ^ "Is Social BPM A Methodology, A Technology, Or Just A Lot Of Hype? | Forrester Blogs". blogs.forrester.com. Archived from the original on 2010-06-03.

External links

  • http://social-biz.org/2010/05/12/who-is-socializing-in-social-bpm-2/
  • http://www.column2.com/2010/05/will-social-revive-interest-in-bpm-will-bpm-make-social-relevant/